Author: IT Managers Board
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Responses Received: 24
| 1) | What
have you gotten from the IT Managers Forum that has translated into
action for your role/department? (text box will expand - type away) |
| I
became an early adopter of Umail. Our mail system was antiquated and it
made my users happy to go to something better in a timely fashion. I
have also become more aware of security issues, keeping my machines
patched and running spyware checkers. |
| The forum has
given me basic knowledge, confidence in using the language and
resources for improving my users' experiences, as well as increased
security for our systems. |
| test |
| Tightened security and migrating to campus email |
| New cell policy and carrier discussion was good for providing users with suggestions when they were looking for a provider. |
| email
migration updates, campus authentication updates, security threats,
discussion on a number of issues (e.g., as listed), learn from others
as to how they do things -- e.g., authenticate w/ Kerberos on main
campus from HSC (DHoisve has been most helpful in this), Meeting other
IT staff gives us the impetus to tackle new services for our College
(e.g., developing a strategic information system for accrediation and
strategic planning).. |
| 1.) ISO - tool of the month
2.) Ideas/Info for wireless deployment
3.) Windows patching strategies |
| Attempting to get policies in place. |
| cell phone policy
various security items
wireless networking |
| I haven't really taken advantage of it. |
| ISO - Cool tools have been nice to have. |
| UMail Migration Informaiton. |
| N/A |
| A little here and there... |
| A very good place to network. Contacts!
Foundstone |
| It's useful to know what problems and solutions are being implemented across Campus on the various issues. |
| There
have been quite a few things but I can't remember any off the top of my
head, except for some of the campus wireless standards. |
| Umail migration, off-site data storage, security actions, ... |
| I
routinly use the security updates presented in the meetings to inform
our department at our staff meetings new threats and what they can do
at their desks to help protect our data. But the best thing has been
when my supervisor asks me if it would be possible to impliment a
particular technology into our office I am able to answer yes or no
because more often than not, I know who else on campus is using it and
know where to immediately go to to use as a technical resource for
whatever it is. This is a great asset as I am a one person tech support
responsible for a *wide* variety of problems for a dept. |
| 2) | Other than staying informed and being fed, what do you get out of IT Managers? |
| New ideas for software. |
| Great chance to network with other IT staff on campus. |
| Resources.
I love the interaction and getting to know the other campus
participants. I am more novice than most, but really appreciate the
experience. |
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| Keep up on campus it direction and learn about new technology. (or new to me) |
| Sometimes
I get a better perspective on what others are doing on campus.
Sometimes they're doing things we "want" to do so I can talk to them
about it later, other times we are doing things they want to, etc... |
| mix
with main campus IT leaders, experts and colleagues: commiserate about
technical issues, seek answers to questions, get background and
up-to-date information on network and security issues. Networking and
meeting people face-to-face is very important since it helps us build
connections to experts that can advise or assist us in solving issues
when moving outside of our pharm.utah.edu domain (e.g., Kerberos
authentication), talking face to face with others about common problems
and solutions provides an informal process for checks and balances
without compromising initiative and creative efforts to solve our
internal IT problems. Probably the most important part of the IT
Managers Forum is being connected and providing a means to make new
connections with other IT people and groups across campus. This
provides additional means for people in CPCSS to acquire knowledge and
skills in finding approaches in solving our internal IT issues. It
provides time with our peers to talk shop face-to-face. This provides
more cohesion across campus, rather than it all coming from the top
down. The forum provides the basis for IT initiatives to move up to the
top, rather than the top down. The forum also provides a venue to
participate in forming a consensus for the IT groups. This consensus
bubbles up through the Colleges and departments to upper levels of
management/strategic planning here at the UofU. |
| 1.) Networking with campus peers
2.) Ideas about improving our environment
3.) ISO - tool of the month
4.) Sometimes, free stuff! |
| Meeting others on campus, knowing what other projects are going on adn who are potential avenues when I may need help |
| staying informed and receiving news/updates is the primary benefit I receive from this forum -- and it is extremely valuable. |
| Socializing, creative ideas, networking |
| Nice to not be locked in a cubicle. |
| Forum to distribute information. |
| An chance to meet other IT managers. |
| A sense of where the campus is going and what is available out there... |
| pizza |
| Honestly, I haven't attended many meetings. |
| A little here and there... |
| A nice resourse for the sharing of ideas. Oppertunity to get out of the office. |
| When
I was allowed to attend, I was able to meet people doing interesting
and innovative things in Campus IT. The contacts and advice were very
helpful to my accomplishing my IT tasks.
The food was good also. |
| Isn't that enough? Staying
on top of current issues across campus, and finding out about
new/interesting developments is a huge part of my job. And of course
being fed is always good. |
| Good networking/socializing event. |
| Information
on emerging technologies that others on campus are experimenting with,
networking, finding out what else is out there. Mainly networking. It's
nice to put faces to names. I enjoy feeling like I'm part of a larger
community. I particularly enjoy it when a bit of fun information is
passed along that relates in a round about way to what ever topic is
being discussed. |
| 3) | How relevant are the topics to your environment – are you getting what you need on the whole? |
| 4) | What new technologies will you be working on in the next 12 months? |
| We're not big on new technologies, just tyring to keep what we have working. |
| Wireless, web, the security / insecurity gamesmanship. |
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| Multi-factor
single sign-on, RFID, hosted/virtual desktops, laptop encryption (w/
multifactor auth), virtual application delivery, centrally managed
host-based IDP/firewall, etc. |
| Web application server J2EE |
| Windows Vista deployment
New campus wireless |
| New
Email System (Exchange/Outlook), printer monitoring, monitor/charge
capture printing costs down to the user level if necessary (e.g., we
run out of a printing budget), homogenous authentication from PCs and
MacOSX systems. |
| 1.) Intel Mac's
2.) Windows Vista
3.) Samba
4.) SANs and NAS |
| new
Web portal - vignette
new vignette Collaboration demo
designing and implementing research computing and IT infrastructure for
new institute (although this is not primarily my responsibility) |
| Single sign-on against radius/edge directories, uMail, VMWare |
| Mac OS X 10.5
Intel Macs
Magnolia CMS
Web databases |
| PDA's, Tablet PC's |
| New handheld devices... |
| VMware ESX. Altiris asset managment. |
| Many security related technologies, wireless, etc. |
| upcoming releases from Microsoft (OS, Office)
Expanding departmental use of Outlook features (Calendaring, sharing resourses, etc.) |
| Working
with 64 bit and dual core machines for our labs. Testing various
applications against the different platforms for performance. |
| SAN infrastructure
Dynamic file system
Wireless
Windows terminals |
| Worksation management. Software metering. Application pacakaging. Firewall security. |
| databases, mulitmedia, video podcasting and wireless networking |
| 5) | What are your biggest departmental/campus barriers or issues? |
| Staffing
issues, I'm a one man band. Usually this is ok but it would be nice to
have someone to take over when I go on vacation. |
| Funding for wireless. :( |
| test |
| Access to data, specifically ACS, but others. |
| maintaining off-campus vpn connection to remote research data collection sites |
| ubiquitous/accessable
data storage for students and faculty, continuing lack of cooperation
between main campus and HSC campus, especially in buildings that have
NetCOM and ITS networking equipment (demarcation switches and ethernet
switches), common authentication between MacOSX and MSWindowsXP
systems, printer use monitoring/charge tracking down to the level of
the user account, ubiquitous/homogenous IPSec security process for
authentication, web based assetmanagement and inventory tracking system
(e.g., hardware components, computer systems, software licenses), esp.
of importance would be notificatons of software license end of term
automated notifications (down to the user and system level, say MAC
address or some inventory number matching a corresponding computer
system), SCAC support for software licenses for web based information
services (e.g., as to the College's needs, Gold Standard Media's
Clinical Pharmacology for PDAs and onine, LexiComp ClinicalPharmacology
Online), We get the feeling that HSC ITS and OIT are not cooperating as
much as they could. |
| 1.) Support from our College Dean/Administration.
2.) $$$ |
| dealing with firewalls |
| Communication.
At the moment we have no primary advocate for IT issues at the Brain
Institute, and we look to OIT for advice & assistance. Often,
however, it's not clear whom we should contact for a particular need,
and procedures are not well documented (or if they are, they are not
easy to find). I can't imagine that we're the only U entity in this
situation. I would like to see OIT become a more organized and
informative central resource for IT assistance on campus. That said,
even if it is tought sometimes to find the right go-to person, all of
the assistance we have received from OIT has been entirely professional
and first-rate. |
| stupidity & laziness |
| Diversions from the direction set by ITC and/or ITAC. |
| Transfer from Groupwise to Exchange |
| Education and traning... |
| Leased hardware lifecycle management (and general server management -- ITIL could help us tremendously). |
| Lack
of centralized campus IT. Until a decision is made to centralize all of
IT on campus as a whole - there will continue to be a fragmentation of
and waste of resources and continued contention between different
groups. We all work for the same place - yet are all going in different
directions - most often overlapping. |
| not knowing people (coming to the meeting is helping to solve this) |
| Trying
to get my boss to allow me to attend the meetings, he tends to be
reactive rather than proactive.
Politics, politics, politics.
Trying to find out what other departments are doing about computing
issues, it would be better it the pertinent information were available
on a secure web site, perhaps in a tutorial or step by step format to
facilitate those of us who aren't let out of our cages very often.
It would be nice if some IT-VP in some lofty position could exert some
pressure on the various Colleges to have more representation at such
meetings. |
| Keeping good communication/responses with NetCom and NOC |
| Authentication integration. |
| time, money, resources... what else is there? |
Generated: 8/29/2006 3:40:54 PM |
