University Student Apartments Voice & Data Services
Voice & Data Services for University Student Apartments
The Office of Information Technology provides centralized voice and data services to the University Student Apartments (USA). These services encompass the East and West Villages, as well as the Medical Towers and the Medical Town House buildings on the University of Utah campus. Costs for these services are included as part of the standard rental agreement for all USA apartments.
Basic Telephone Services
The monthly amount charged in resident's rental fee for basic telephone service will include:
| Basic dial tone | 5-digit campus calls |
| Local calls | Call forwarding |
| Toll free calls | Caller ID |
| Credit card or phone card call access | Three-way calling |
| Call transfer | Speed calling |
| Call waiting |
To learn more about how to use these free features, see our Phone FAQs.
Utalk Prepaid Domestic & International Long Distance Service
OIT has partnered with MobileSphere to provide Utalk pre-paid domestic and international long distance calling from any residence, office, cell phone, and off-campus phone throughout the continental United States. This service is available for everyone. You do not need to live in an on-campus residence to participate in the savings.
Domestic rates are 5 cents/minute. International rates are very competitive. To learn more, see www.it.utah.edu/services/phones/ld_prepay.
Additional Information
- Each apartment is equipped with one active telephone and data location. Costs for these services are included as part of the standard rental agreement for all USA apartments.
- More than one phone jack may already exist in each unit. If a resident wants additional line it is their responsibility to order it through Qwest (our local telephone company).
- USA residents may order a second phone line through Qwest at an additional cost by calling 1-800-244-1111; you will be billed directly for this service. Your second telephone number will have a different prefix outside of the University's campus telephone system (no 5-digit dialing).
- Residents will be able to use their phone and Internet at the same time.
- Residents who have more than one phone or want to locate their phone at a location other than where their modem is located will be supplied one filter from OIT. Additional filters will be available for a minimal cost through OIT.
- Residents will be responsible to provide their own telephone set.
- Each apartment will be assigned a phone number through OIT. This phone number will be the property of OIT and will remain with the apartment when the resident moves.
- Voice messaging is not available through OIT. Residents will need to provide their own phone with a built-in answering machine or separate answering machine unit.
Internet Service
High speed data services (over long range Ethernet) are provided for University Student Apartments residents. The monthly amount in residents' rental fee includes:
- An "always-on" high speed connection to the campus network and the Internet.
- Each connection will be configured to support a minimum of 1Mbs and increasing to a maximum of 4.5 Mbps.
- One OIT-provided modem for each apartment.
- Technical support available through OIT: Monday - Friday 7:00 AM - 10:00 PM, Saturday 7:00 AM - 6:00 PM. Emergency on-call technical support available 24/7.
- Get more information on modems, network usage, and logging onto the campus network on the USA Network/Internet Access webpage.
For More
USA High Speed Data Use Guidelines
USA/University Affiliate (POI) form (pdf)
For support, please contact the Campus Help Desk at 581-4000, option 1.
