Campus Wireless Access

Wireless Access

The University of Utah has two wireless networks on campus: UConnect is for students, faculty, and staff. UGuest is for visitors.

To configure your device to use UConnect, you can follow the manual instructions or use the setup wizard. For help connecting to the wireless network, contact the Campus Help Desk at 801-581-4000, option 1.

Manual Instructions

Download the Wizard

Issues With Older Devices

Secure encrypted wireless network for students, faculty and staff.

UConnect is an authenticated, encrypted network that uses WPA2-Enterprise/ AES as a campus-wide wireless access standard. uNID and password are required to use this network. Users must follow all campus Acceptable Use Policies. Guests may use guest Network IDs (gNIDs) to access UConnect.

Unsecured wireless network for University guests.

UGuest provides basic internet access to visitors in all OIT-managed wireless areas. Users need to sign in each time they connect.

UGuest is not recommended for campus members with uNIDs or guests with gNIDs; it is not encrypted, has limited bandwidth and has fewer features than UConnect.

UConnect Manual Configuration Options

Microsoft	Apple	Other
Windows XP	Mac OS X 10.4.x (aka Tiger)	Android
Windows 7	Mac OS X 10.5.x (aka Leopard)	Ubuntu 9.04
Windows Vista	iPhone OS 3.x	BlackBerry Curve
Windows Mobile 6	Mac OS X 10.6.x (aka Snow Leopard)	BlackBerry Pearl Flip phone
Windows XP - HSC Clinical		Nokia (Symbian)
		Other

Download the Wizard

If you have tried running the setup wizard shown above, but experienced difficulties with ActiveX or Java, you may want to try to download the zip file. Once you have downloaded the file, extract the contents and select 'XpressConnect.exe' on Windows or 'XpressConnect' on Mac.

Issues With Older Devices

Due to the WPA2-Enterprise/ AES configuration used by the new UConnect network, some older devices may need additional help connecting.

If you are running Windows XP, your computer may need a patch that provides WPA2 via the built-in Windows Wireless Zero client (Note - this patch requires Service Pack 2).

If your wireless card is more than four years old, you may also need to upgrade your adapters' drivers by visiting the manufacturer's website. The UConnect setup wizard automatically checks for this software patch and lets the user install it, but you can also check for this manually by going to the Properties of the wireless adapter, Wireless Networks tab, Add a new network, and verify WPA2 is listed in the Network Authentication drop down box - if not, it needs the patch found here: http://tiny.cc/tXOz2. Please see our list of Recommended Wireless Adapters for more information.

We have also done some internal testing with the following 802.11n USB adapters which work great with the new UConnect and support high throughput in the 5ghz band:

http://www.newegg.com/Product/Product.aspx?Item=N82E16833122264
http://www.newegg.com/Product/Product.aspx?Item=N82E16833124278
http://www.newegg.com/Product/Product.aspx?Item=N82E16833127247

If you need help troubleshooting this issue, please contact the Campus Help Desk at 801-581-4000, option 1.