Secure IM Office Communicator Client

Instructions for hospital employees

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If your machine is managed by Health Sciences, you can expect that, as with other programs, Secure IM will be pushed out to your machine. Follow the instructions below to configure Communicator IM and take the tour.

Configure Communicator (Windows)

   
Locate and run Communicator. You will find the icon located on your desktop.
   
  comunicator
   
When you first run communicator it will run minimized on the task bar.
   
 
   
Take the tour.
   
 
   
You may need to temporarily allow pop-ups.
   
 
   
To stop the tour, close the window and continue. (You can access the tour after the client is configured by selecting Menu > Help > Start Communicator Tour.)
Double click on the Communicator icon in the system tray.
   
 
   
Enter your sign-in address, and click Sign In.
   
 
   
Enter your User name and Password and click Sign in.
Communicator will attempt to integrate with Outlook and may require you to login again if Outlook is not running.
   
 
   
Once signed in, you can use the mouse over menus to get a feel for where everything is located.
   

 

For More

Secure IM

Frequently Asked Questions

Secure IM Service Level Agreement

For help, contact the HS Help Desk at 801-587-6000.or itscustomerservice@hsc.utah.edu.