Campus Email System: UMail

Notice: 4-28-06 - Email migrations from the Webmail/iPlanet email system are now being performed in daily batches. If you would like to schedule your mailbox for migration, log in to the uNID Account Tools.

Campus UMail System

The new UMail system is now live!
To Activate Your Campus UMail Address
To Use Your UMail Account
Set Up Instructions
Managing Your UMail Address
Forwarding Your UMail Address
Spam Filtering
For More Information

Everyone at the University of Utah receives a UMail email address from the '@utah.edu' domain. This email account is free. Students receive 50 MB of space for email with this account. The attachment size limit is also 50 MB. Staff and faculty receive 500 MB of space. This account should be used for University-associated emails only.

The default address format is your uNID@utah.edu. You must create a more personalized alias, such as firstname.lastname@utah.edu. See the Managing your Address section below.

You are encouraged to use this address to stay informed of important information and events at the University of Utah, and so that campus departments may contact you with approved communication (no spam). Students will be required to use this address for all official University communication as of Spring semester 2007.

* Staff and Faculty: your department may be moving to the UMail system in 2006. Please check with your department email administrator. *

To Activate Your Campus UMail Address

Current iPlanet/Webmail users:

If you are currently using the campus iPlanet/Webmail system to access your '@utah.edu' email, you can begin having email sent and received via your UMail account. Information on switch to the UMail system is in the How To Switch to UMail instructions.

Non-iPlanet/Webmail users (existing students/staff/faculty):

Your UMail account has been created. To begin using it, log into the system via the Web at www.umail.utah.edu with your uNID and password. To learn more about using the UMail system, see the "To Use Your Campus UMail Address" section below.

New Incoming Students/Staff/Faculty:

Your UMail address is activated when you log onto the Campus Information System (CIS) for the first time and create your secure password.

To Use Your Campus UMail Address

You'll need to decide how you want to access your UMail account. The email programs most easily integrated with UMail are:

Microsoft Outlook 2003 for Windows operating systems,
Entourage 2004 for Mac OS X+,
the Linux client: Evolution 2 through Novell (formerly Ximian Evolution),
the UMail Web interface: Outlook Web Access (via I.E. 6.0+)

Outlook and Entourage are available to all U of U students, staff and faculty for free download through the Office of Software Licensing. (Staff & faculty: you may need to have your department's software licensing coordinator order this for you.)

However, users can use any email program they prefer. There will be a loss of features, and not all programs will be supported by the Campus Help Desk beyond the standard email protocols. Please see the list of preferred and recommended email clients.

Configuration instructions are available for all of the recommended email clients. You can also contact the Campus Help Desk at 581-4000 option 1 for help.

Email Program Set Up/Configuration Instructions

Choose your operating system and see the UMail-supported email program and its configuration instructions below:

Windows

Outlook 2003 with Windows XP with Service Pack 1 and Hotfix Q331320 or higher (available as a free download for U students, staff and faculty from www.software.utah.edu)
Outlook 2003 configuration instructions

Mac

Entourage 2004 (available as a free download for U students, staff and faculty from www.software.utah.edu)
Entourage 2004 configuration instructions

Linux

Evolution with the connector
Evolution configuration instructions

Web

Outlook Web Access via Internet Explorer (logon at www.umail.utah.edu)

Other (unsupported)

Managing Your Address

The default format of your campus UMail address is your uNID@utah.edu (u0012345@utah.edu). You must create a personalized "alias" in the Manage Email Aliases area of the uNID Account Tools. Your alias must contain your last name as it is recorded in the Campus Information Systems (PeopleSoft) records.

As of May 10, 2006, email traffic to uNID@utah.edu addresses will be blocked if coming from off campus. So, go set your personalized 'alias@utah.edu' UMail address so you will receive all your email before someone else with a similar name does! You are also encouraged to use this personalized UMail address as your preferred one in the Campus Information System. Students: don't forget that as of Spring semester 2007, you must use your UMail address for all official campus communication.

Forwarding your UMail mail

Students cannot forward their UMail to another account. This decision was made through the University's Registrar's Office, to ensure: guaranteed delivery of student information to an active student e-mail account, increased security of student information, and guaranteed accuracy of email addresses listed for students. Faculty and staff can have forwarding put in place. To request the forward, submit a trouble ticket with the Campus Help Desk at 1-4000 option 1.

The Office of Information Technology (OIT) is not providing a method for students to automatically forward their email to another account using the uNID tools. OIT has disabled the ability for a student to setup server side rules on the UMail system that would auto-forward mail to another system. Students CAN forward single messages, or setup client based rules that would forward e-mail. These actions are not supported by the University of Utah or the Campus Help Desk.

UMail users can forward other email account mail (e.g., Yahoo, Gmail, etc.) to their UMail account. If you are a Windows XP user, you can easily set up a second email account using Outlook 2003. Outlook is a free download for U of U members through the Office of Software Licensing (www.software.utah.edu).

Spam Filtering

The Office of Information Technology provides a spam filter on the campus UMail server. We do not delete any incoming mail; we simply flag it as spam or possible spam. See information on setting up spam filters on your email program/client.