Campus Email - UMail System

To Turn On Your Campus UMail Address
Managing Your Address
Mail Forwarding
Checking Your UMail
Spam Filtering

Everyone at the University of Utah receives a campus UMail system address from the '@utah.edu' domain. This email account is free. Students receive 50 MB of space for email with this account. Staff receive 500 MB. The attachment size limit is also 50 MB. The default address format is uNID@utah.edu. This account should be used for University-associated emails only.

You must create a more personalized alias, such as firstname.lastname@utah.edu. See the Managing your Address section below.

You are encouraged to use this address to stay informed of important information and events at the University of Utah, and so that campus departments and administration may contact you with approved official communication (no spam). Students will be required to use this address for all official University communication as of Spring semester 2007.

To activate Your Campus UMail Address

Your UMail '@utah.edu' address is "turned on" when you log onto the Campus Information System (CIS) for the first time and create your secure password. You will use your uNID and CIS password to access your UMail account. (You must be a current student, faculty or staff member to use your UMail account.)

Managing Your Address

The default format of your campus UMail '@utah.edu' email address is your uNID@utah.edu (u0012345@utah.edu). You must create a personalized "alias" in the Manage Email Aliases area of the uNID Account Tools. Your alias must contain your last name as it is recorded in the Campus Information Systems (CIS) (PeopleSoft) records.

uNID Account Tools. Your alias must contain your last name as it is recorded in the Campus Information Systems (PeopleSoft) records.

Personalized email aliases must be unique and are first come first served, so, go set your personalized 'alias@utah.edu' email address before someone else with a similar name does! You are also encouraged to use this personalized campus email address as your preferred one in the CIS.

Mail Forwarding

Your UMail '@utah.edu' email can be forwarded to any other email address you prefer. The uNID Account Tools Mail Forwarding area explains how to forward mail going to this address to another email account, if desired.

Email will not be forwarded from student UMail accounts to other email systems (Gmail, Hotmail, Yahoo, etc). These decisions were made (in part) based on the following three factors:

1- Guaranteed delivery of student information to an active U of U student email account.
2- Increase security of student information: once an email is transferred to an external email system, it is then in clear text and personal student information could be compromised.
3- Guaranteed accuracy of email addresses listed for students.

Students should not forward their email to another email account. Having email lost because of forwarding does not absolve a student from the responsibilities associated with communication sent to his or her official email address. The University is not responsible for the handling of email outside of the UMail System.

Checking Your UMail

You can check your UMail account from the email client software of your choice, or you can check it on the Web through a secure program provided by the U. To check your email:

with recommended, supported free programs like Outlook 2003 for Windows and Entourage for Mac
with email programs like Outlook Express or Eudora: see UMail POP/IMAP configuration
with Outlook Web Access for UMail accounts: see https://www.umail.utah.edu (best viewed in Internet Explorer 6.0 or later)

If you need help, you can call the Campus Help Desk at 581-4000, option 1 .

Spam Filtering

The Office of Information Technology provides a spam filter on the campus UMail server for all mail within the '@utah.edu’ domain. We do not delete any mail; we simply flag it as spam or possible spam with [UCE] in the subject line. See more information on setting up spam filters on your email program/client.

For More

Frequently Asked Questions

Spam Filters

uNID Account Tools

UMail main page

For more information, call 581-4000 and press option 1 to speak with a Campus Help Desk representative.