FAQs: Windows 2000 Dial-up Configuration
Configuring Network Connection
Modem Pool Phone Numbers
Troubleshooting
The Internet is based on local networks linked together to form a world wide network. In order to access it from your home computer, you must first establish a link to a local network.
The Windows 2000 operating system provides a way to establish a PPP (Point-to-Point Protocol) connection which provides a network link between your computer at home and the computer at school. Once you have established this link you can then run your internet software.
Configuring Network Connection
- Select Start and then Settings then click on Network and Dial-up Connections
- You will either see a new window open entitled "Network and Dial-up connections" or you will see a second menu that has the option Make New Connection . In either case select by Double clicking the Make New Connection icon or menu option. This will open a new window called "Network Connection Wizard" press Next to continue.
- A new window subtitled "Network Connection Type" will appear. Select the Dial-up to the Internet option then click Next.
- In the window subtitled "Welcome to the Internet Connection Wizard" select the option that states I want to set up my Internet connection manually, or I want to connect through a local area network (LAN) then select Next.
- You will see in the window subtitled "Setting up your Internet connection" select I connect through a phone line and a modem. Click Next.
- The new window subtitled "Step 1 of 3: Internet account connection information." In the Area code field enter 801 and in the telephone number field enter 9240783
- Verify that the Country/region name and code field reads "United States of America (1)." Also verify that use area code and dialing rules is checked. Click the Advanced button.
- Verify that under Connection Type that PPP is selected. Look under Logon procedure the and verify the option None is checked.
- Click on the Addresses tab and verify that under IP address the option Internet service provider automatically provides one is chosen.
- Under DNS server address verify My ISP automatically provides a Domain Name Server (DNS) address is selected . Click OK.
- Now click Next in the window subtitled "Step 1 of 3 Internet account connection information.
- "Step 2 of 3 Internet account logon information" window will appear next.
- In the User name field enter in your uNID (u0123456). In the Password field enter in your password. Click the Next button.
- In the "Step 3 of 3 Configuring your computer" window type U of U in the Connection name field. Click the Next button.
- If you plan to use the web based mail system select No in the window subtitled "Set up your Internet mail."
- If you selected No click Finish and the process is complete
- If you want to use a program such as Outlook Express to retrieve your Email select Yes.
- Click Next.
- If you selected Yes select Create a new Internet mail account in the "Internet Mail Account" subtitled window. Click Next .
- In the "Your Name" window enter your name in the Display name field. Click Next.
- A new window subtitled "Internet Email address" will open. Enter your email address in the Email address field. For example your username@utah.edu.
- Click Next.
- In the "Email Server Names" window verify that My incoming mail server is a POP3 server is selected.
- In the Incoming mail field enter pop.utah.edu. In the Outgoing mail (SMTP) server field enter smtp.utah.edu. Click Next.
- In the Internet Mail Logon window enter your uNID in the Account name field. Enter your password in the Password field.
- Click Next.
- Click Finish to complete the process
in the Completing the Internet Connection Wizard window.
Modem Pool Phone Numbers
Troubleshooting
If you still require help, please call the Campus Help Desk
at 581-4000.
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More Frequently Asked Questions
For questions or problems, please contact the Help Desk at 581-4000 option 1.

