FAQs: Windows 98 Dial-up Configuration

Installing the Software
Other General Information
Phone Numbers for Modem Pool
Troubleshooting

The Internet is based on local networks linked together to form a world wide network. In order to access it from your home computer, you must first establish a link to a local network.

The Windows 98 operating system provides a way to establish a PPP (Point-to-Point Protocol) connection which provides a network link between your computer at home and the computer at school. Once you have established this link you can then run your internet software.

Installing the Software

Verify that Dial-up Networking is Installed

Press the Start button, select Settings , then Control Panel . Double-click the Add/Remove Programs icon. Select the Windows Setup tab, then click on the Communications option and press Details .
Make sure that the Dial-up Networking option is selected. If it is, go on to step 2. If it isn't, select it and click OK . Windows 98 will attempt to install the needed drivers, so make sure you've got your installation disks or CD handy! Now that Dial-up Networking is installed, you can proceed to step 2.

Verify that the Dial-up Adapter and TCP/IP Protocol are Installed

Press the Start button, select Settings , then Control Panel . Double-click the Network icon. You'll see a dialog box. Make sure the Configuration tab is selected. Both Dial-Up Adapter and TCP/IP should be present, then you're ready to proceed to step 3.
To add the Dial-Up Adapter , hit the Add button, double-click Adapter , then scroll down the list and select Microsoft . Choose the Dial-Up Adapter, and hit OK .
If you need to install TCP/IP , hit the Add button, double-click Protocol , then select Microsoft , then TCP/IP , and hit OK .
Now your Network dialog box should contain both Dial-Up Adapter and TCP/IP . Select the adapter, click Properties , Bindings , and make sure the TCP/IP box is checked.

Verify that Client for Microsoft Networks in Installed

Press the [Start] Button., select Settings, then Control Panel . double-click the Network icon. You'll see a dialog box. Make sure the Configuration tab is selected.
To add the Client for Microsoft Networks , hit the Add button, double-click Client , then scroll down the list and select Microsoft. Choose the Client for Microsoft Networks , and hit OK.

Configure your TCP/IP Protocol for Dynamic IP Addressing

Now that the driver is installed, you need to configure it so it will work with Windows 98. Go to the Control Panel, and double-click the Network icon. You should get a dialog box.

Click on the TCP/IP protocol and press the Properties button. You should get the TCP/IP Properties box.

There are six sections in this dialog box. We'll deal with them in order.

IP Address: Select the Obtain an IP address automatically option.
WINS Configuration: Select the Disable WINS Resolution option.
Gateway: Leave this section blank. There are 7 different gateways and it will change each time you log into the system.
Bindings: By default, the Client for Microsoft Networks option is checked. Leave it alone.
Advanced: No changes are needed. Use the default settings.
DNS Configuration: Select the disable DNS option. This stands for Domain Name Service.

Setting the Dial-Up Properties

Open up My Computer from your desktop. Now open the Dial Up Networking folder. Double-click the Make New Connection icon . In the box that says Enter a name for the computer you are dialing type University of Utah . Click the Next button. In the box that says Telephone Number type 924-0783 . In the box that says Area Code , type 801. In the box that says Country Code chose United States of America . Click the Next button. Click the Finish button.
Double-click the Make New Connection icon again. In the box that says Type a name for the computer you are dialing type University of Utah 15 minute. Click the Next button. In the box that says Telephone Number type 924-0639 In the box that says Area Code , type 801. In the box that says Country Code chose Untied States of America . Click the Next button. Click the Finish button.
Locate your new connection icons named University of Utah and University of Utah 15 minute . Select your connection icons, press the right mouse button and choose Properties . You should get a dialog box named whatever name you gave your icon. Press the Server Type button. You'll get the Server Types dialog box. In the Type of Dial-Up Server section, press the down arrow to drop down the list box. Since you're planning to use PPP , choose that server type in the list box.
Make sure that Log on to Network in the Advanced options : section is not checked. Also, make sure that TCP/IP in the Allowed network protocols : section is checked. Then press the OK button.
(If the connection icons do not appear on the desktop, you can move them to your desktop for your convenience. To move the icons to your desktop, open My Computer, Dial-Up Networking, and drag two icons to the desktop to create the short cut to them.)
Click on the TCP/IP Settings button . Make sure that Server Assigned IP Address , Specify Name Server Addresses and Use Default Gateway on Remote Network are checked. The Primary DNS box should read 128.110.124.120 . The Secondary DNS should read 128.110.132.99 .
Hit the OK twice. Press the Configure button. Click on the Connection tab. Under Call Preferences set Cancel the Call if not connected within to 180 seconds. Click OK in the remaining dialog boxes .

Configure Dial-Up Networking to Automatically Redial a Number

From the Dial-Up Networking folder, select the Connections menu item, then the Settings option. From there, choose the number of times you would like your dial-up sessions to attempt connection.

Dialing in and Getting Connected

Double-click your dialup connection icon that you recently made. You'll get the Connect To dialog box. Put your username and password in the appropriate text areas.
Press the Connect button and your modem should start dialing. After a few rings, the computer center's computer should answer. Windows 98 should take care of the rest. Go ahead and fire up your internet programs (like Netscape, Pegasus Mail, etc).

Other General Information

DNS Addresses: 155.101.201.10, 155.101.115.10
Login, username and Network ID are all the same thing.
The incoming mail server is pop.utah.edu
The outgoing mail server is smtp.utah.edu
The pop3 user name is your University Network ID (uNID)
The mail server user name is your uNID@u.cc.utah.edu
Help desk web page: www.helpdesk.utah.edu
Help Desk Email address: helpdesk@utah.edu

Phone Numbers for Modem Pool

924-0783 60 minute limit
924-0639 15 minute limit

Troubleshooting

Verify that you've actually installed the TCP/IP Protocol . Open the Network control panel and look in the Network Components list box for the item TCP/IP. If TCP?IP is not in the list, you need to install it. See Step 2.

If you get connected but none of the programs work, then you may be having a conflict with the other network components/protocols that may be installed. If you are not connected to any other network (you aren't if you're at home), go into the Control Panels , into the Network icon, select the Configuration tab, there you may find that there are more than the required networking components installed. Highlight and Remove each component except for the TCP/IP Protocol and the Dialup Adapter .

If the second disk does not install properly, look at the filename on the disk. To look at the filename, open My Computer, open A drive (floppy A:) The filename on the 3 disks should be: Disk 1: 95kit.exe, Disk 2: 95kit.wo2 and Disk 3: 95kit.wo3. If the filename on disk 2 is 95kit.exe, rename the file to 95kit.wo2. If the filename of disk 3 is 95kit.exe, rename the file to 95kit.wo3. If the filenames are anything else, you will need to download the Internet Client Kit again, or contact the Help Desk.

Help Desk