FAQs: VPN Software for Windows

System Requirements
Windows 2000/XP/Vista Installation Instructions
Support

System Requirements

Verify that your computer meets these requirements:

Computer with a Pentium®-class processor or greater
One of the following operating systems:
Windows 2000
Windows XP
Windows Vista 32 Bit (no 64 bit)
Microsoft TCP/IP installed.
50 MB hard disk space.
RAM:

64 MB for Windows 2000 (128 MB recommended)
128 MB for Windows XP (256 MB recommended)
1 gig or more recommended for Vista
Cisco recommends a new Vista install. Upgrades to Vista from XP are not supported at this time.

Windows 2000 / XP / ViSTA Installation Instructions

Extract and use the setup to install the Cisco VPN Windows 5.0.04 client.
Once the client is installed on your computer you will need to import the uofu.pcf file. Right-click on the file and choose Save as. You can copy this file to your My Documents folder or if you prefer you can copy it into the following directory: C:\Program Files\Cisco Systems\VPN Client\Profiles
After this is done, you need to import the uofu.pcf file into the client only if you did not copy it into the above windows directory. If you left it on your desktop or copied it into your Documents folder, you will need to import the file.
Start the VPN client and click the import botton at the top.
In the pop up file browser, browse to the directory where you copied the uofu.pcf file, highlight it and click OK. The file should import and the client will be ready to use.
Setup will require a reboot to complete the installation process.
To run the VPN Client go to: Start -> Programs -> Cisco Systems VPN Client -> VPN Client
Click on the connect button on the top left corner of the Cisco Systems VPN Client dialogue box.
If you have any questions you can call the Campus Help Desk at 581-4000.

Download the uofu.pcf file by right-clicking and choosing Save as.

The login name and password for the VPN client is your University Network ID (uNID) and associated password. If you don't know your uNID and password, find out more.

Support

If you are having problems installing the new software, accessing the University network using the VPN client, or your University Network ID (uNID), call the Campus Help Desk at 581-4000 or send email to helpdesk@utah.edu.

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