FAQs: Wireless Access

How To Change your Wireless Password in your Mobile Device

 

Windows Vista

Windows XP

Windows Mobile 5/6: Disconnect, log in with new password

Mac: Disconnect, log in with new password

iPhone

Linux (ubuntu): Disconnect, log in with new password

 

 

Changing your uNID password for wireless in Windows Vista

First, if you aren't already, you'll need to disconnect from the uconnect network. From the Network and Sharing Center window, select the Manage wireless networks link. Choose Connect to a network. Right click the uconnect.utah.edu connection and choose Properties.

In the uconnect.utah.edu Wireless Network properties window, choose the Security tab. Uncheck the Cache user information... box. Click Okay.

wireless network properties

Then right click the uconnect.utah.edu connection and choose Disconnect when you return to the previous window.

disconnect or connect to another network

 

Confirm that you want to disconnect by clicking Disconnect.

Once disconnected from the uconnect.utah.edu network, choose Connect to another network.

Right click the uconnect.utah.edu connection and choose Connect.


You'll see the window below. Choose Enter/select additional log on information.


Enter your uNID and new CIS password. No domain information is needed. Click Okay.

The Validate Server Certificate window opens. The Certificate dialog opens. Click the OK button. Click the next OK button.

You should now be able to connect to the uconnect wireless network and the internet.

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Changing your password for Windows XP

You can use a zipped batch file provided by OIT to clear your saved password from your Windows XP wireless configuration. Simply click on the batch file link, open it and and click on the .bat file, and it will do the rest. Then you can follow the configuration steps for your XP laptop to put in your new password.

Changing your password for the iPhone

Go to Settings, select Wi-Fi, find the uconnect.utah.edu network, and click on the arrow to the right.

iPhone Settings uconnect

 

Click the Forget this Network button, and confirm by clicking Forget Network.

iPhone Forget Network

 

Then follow the original instructions for connecting your iPhone to the uconnect network .

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Troubleshooting

FAQs

Campus Wireless Locations

Campus Map - Wireless Zones (check the "Wireless" box)

Main Wireless page

Contact the Campus Help Desk at (801) 581-4000 option 1 with more questions.