Campus UMail System - How To
Blackberry IMAP set-up with the UMail exchange system
The IMAP protocol will keep your emails on the UMail server and synchronize the information between the server and your Blackberry.
To configure synchronization between your Blackberry (PDA) and your umail.utah.edu account:
- From your BlackBerry home screen, select the Blackberry Set-up icon.
- Choose Personal Email Set-up (On older devices, just look for the Personal Email Set-up icon).
- Select Personal Email Set-up.
- Accept Terms and Conditions.
- On the Email Account Set-up page, enter your Email address but leave the password field blank.
- Select Next.
- You'll see a screen that says We are unable to set up your email account.
- Select I will provide the settings to add this email account, then Next.
- Select Internet Service Provider Email (POP/IMAP), then Next.
- Select I will provide the settings to add this email account, then Next.
- You'll see The BlackBerry Internet Service could not configure [your email] account.
- Select Provide the Settings to add email account.
- Enter your uMail username (uNID@umail.utah.edu) and your password, then Next.
- Enter 'imap.umail.utah.edu' as the email server, then Next.
- Select OK.
- Below your newly added email address, select Edit.
- Select Advanced Settings at the bottom.
- Make sure the port is set to 993 and Use SSL is set to Yes.
- Select Save.
Note: Mobile Office for new Blackberry users is no longer available at this time. We strongly encourage you to use Windows Mobile 6 devices for email, calendars and contacts that Microsoft supports and recommends.
If you experience difficulty configuring your PDA device with the instructions given, contact your local lan manager for help.
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