Quick Reference Chart

Who Ya Gonna Call? Customer Service and Support

Service or Issue	Department	Contact Info
Campus Phone Numbers	Campus Operators	581-7200 or 0 from your campus phone
Phone Repair	Campus Help Desk	1-4000 option 1
Phone Moves, Adds, Changes	NetCom Service Coordinators	1-4000 option 2
New Phone Systems	Your Account Exec	Contact Jan Lovett at 5-5307, Lisa Osborne at 5-7231 or Josh Wall at 1-5444.
Cell Phones	Sprint, Cingular, T-Mobile and Verizon	Please see our cell phones page.
uNID/Password Questions, Resets	Campus Help Desk	1-4000 option 1
Cable TV questions	Campus Help Desk	1-4000 option 1
Low cost Software	Office of Software Licensing	See www.software.utah.edu
Email questions	Staff/faculty: your department computer admin
Email questions	Students: Campus Help Desk	1-4000 option 1
Remote Internet Access	Campus Help Desk	See www.it.utah.edu/services/ connected/remote/index.html
Wireless Access on Campus	Wireless Support	See http://wireless.utah.edu
New onsite Desktop/Server support	Campus Help Desk	1-4000 option 1 and see www.it.utah.edu/services/NSC/index.html
Dept website hosting	IT Systems	Email webmaster@cc.utah.edu
Website Design	Media Solutions	See www.media.utah.edu
Classroom equipment and network connections	Instructional Media Services	See www.ims.utah.edu