Campus Help Desk Survey

Survey

Thank you for taking a few moments to fill out this survey. We appreciate your input. Your answers will help us serve "U" better!

1. Please rate your satisfaction with the Campus Help Desk's call handling and professionalism.
2. Please rate the effectiveness of the individual's technical ability.
3. Please rate your satisfaction with the on-site technician's service.
4. How many contacts with our support department did it take to fix your problem or answer you question?
5. How do you rate your satisfaction with our support group overall?

Comments and Suggestions

We encourage you to make any comments or suggestions that you have for our support group or the individual technician that sent you this survey.

 

6. May we use your comments for training purposes?