Network Management
Network Management is a basic support service for IT Managers offered through OIT Network Operations. Individual services include:
Network Monitoring
Departments can request OIT Network Operations to do basic monitoring of their network equipment for failure or other anomalous conditions, set up appropriate event notifications, and perform basic network logging.
Routing and Network Changes
Departments can request limited configuration changes for their local area networking hardware. These include adding new networks, changing current networks, and Access Control Lists (ACLs).
Switch Port Adds, Moves or Changes
Departments can request basic switch port adds, moves, and changes to support desktop computers, printers, and other devices needing network connectivity. LAN administrators will need to coordinate with OIT Network Operations by identifying the ports and provide and install drop cables.
Order Network Management
You can order Network Management services through orderit.utah.edu You will need to be registered in the Point of Contact Database to place an order.
Try Complete Network Care
For full service, we recommend Complete Network Care, which provides 24/7/365 infrastructure monitoring and notification, problem resolution and disaster remediation services for a flat-fee. It provides technical support for response to emergencies. The goal of Complete Network Care is to optimize your network and prevent problems before they occur.
For More
For questions or help, contact the Campus Help Desk at 801-581-4000, option 1.
