Mobile Office Ordering Instructions
Instructions
1. Order your device with a voice and data plan. Disable any security passwords that may have been applied to the device.
2. Fill out the Mobile Office Service Order. Configuration will be completed within 5 days after the service order is submitted.
3. A Mobile Office coordinator will contact the end user to schedule a time to drop off the PDA at 585 Komas.
- Device must be activated and web application working before the device is dropped off.
- Be aware that data and programs may be lost from the device during the Mobile Office setup process.
- The email password must be provided to the coordinator at the time of drop off.
- You will be without the device during the time it is being configured.
4. Once the device is set up, you will be contacted to schedule a pickup time. At this time, the coordinator will instruct the end user on the use of Mobile Office on the device.
Support Notes
- Password changes – If you change your email password, please provide the new password to a Mobile Office coordinator. Contact the Campus Help Desk at 1-4000 to arrange this.
- Over – the – phone support limited to 15 min. at no charge. Contact the Campus Help Desk at 1-4000 option 1.
- Reconfigures or extended troubleshooting - $40/hour. Campus Order required.
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