Voice Messaging for Faculty, Staff and Departments

The University has two integrated voice-messaging systems. Both allow you to send, receive, store, and forward voice messages from any touch-tone telephone. In addition to voice messaging, call answering and call processing functions are also available.

Which telephone system your department uses will determine which of our two voice messaging systems you will subscribe to.

Octel is the compatible voice-messaging system with Centrex phones. Centrex is run by a central office switch through Qwest, our local telephone company.

The Coral voice solution includes its own voice messaging system. This system is referred to as the T3 voice mail system.

In addition to standard voice messaging the Coral system includes an application called Unified Messaging. When someone leaves you a voice mail message a notification can be sent to an e-mail address. Your voice mail messages will be listed along with your e-mails in your e-mail in-box. A media attachment to your e-mail can play the voice message through your default media player.

Both systems are very similar. For those faculty or staff who have recently switched from Octel to a Coral phone we offer a comparison chart to help in the transition.