Dates open for 2024 ITIL 4 Foundations classes
Take your IT professional development to the next level in 2024 by enrolling in an ITIL 4 Foundations class, taught by University of Utah instructors.
ITIL 4 Foundations participants will learn that the service value system comprises five parts that interact with each other and external stakeholders to co-create value. (Copyright AXELOS Limited 2019. All rights reserved.)
Dates include:
- Thursday-Friday, January 11-12
- Thursday-Friday, February 15-16
- Thursday-Friday, March 14-15
- Thursday-Friday, April 18-19
- Thursday-Friday, May 16-17
- Thursday-Friday, June 13-14
Course dates for the second half of 2024 will be announced around June.
ITIL 4 Foundations classes give attendees a practical understanding of the Information Technology Infrastructure Library (ITIL) at the foundation level, in preparation for the ITIL Foundation in Service Management exam. The two-day online course covers Service Management, ITIL Guiding Principles, the Four Dimensions of Service Management, the Service Value System, and Service Management best practices through lectures, discussions, and case study exercises.
The course costs $481 per university employee and covers all training materials and the exam. University Information Technology (UIT) and Information Technology Services (ITS) units must pay for ITIL training for their staff members, so before registering, please check with your manager to ensure that staff development funds are available. The cost for non-university participants is $1,595. Class size is limited to 15 or fewer students.
Visit http://itil.it.utah.edu for more information. Email ITSM Process Manager Craig Bennion, one of the course instructors, at craig.bennion@utah.edu to register or if you have any questions.
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