Or get help from an expert:
For quickest response:
Talk to a Help Desk agent
801-581-4000 x 1
Monday - Friday
7 a.m. - 10 p.m., weekends 8 a.m. - 6 p.m.
After hours: for urgent issues, leave a voicemail message for a call-back by the following morning.
For less-urgent issues:
Email inbox is monitored Monday - Friday
7 a.m. - 10 p.m., weekends
8 a.m. - 6 p.m.
Emails received after hours will be responded to the following morning.
Top 10 Help & Support Topics
- Reset or Change uNID Password
- UConnect Wireless Access
- Syncing UMail messages, calendar and contacts with Exchange ActiveSync
- Using the virtual private nework (VPN)
- Set a UMail Alias
Need help? Download Skype/Lync to let a Help Desk agent connect to your computer remotely.