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Planned work and changes

These selected IT changes are not expected to cause service outages. Should you notice service issues during a planned work/change event, please call us: Campus Help Desk: 801-581-4000; Hospital Service Desk: 801-587-6000.

For planned service downtime, visit the IT Systems Status page.

The U schedules IT change moratoriums throughout the year as approved by the Change Advisory Board (CAB).

Upcoming work

Start End Description Scope

2024/04/16/, 7:30 a.m.

2024/04/16, 8:30 a.m.

A new version of the Campus Information Services (CIS) portal, which was released as a preview in August 2023, will become the standard CIS interface. No downtime is expected. CIS will switch to the new interface the first time users log in to the portal or reopen their browser after the change.


Past work

Start End Description Scope

2024/03/26, 8:30 p.m.

2024/03/26, 10:00 p.m.

The Information Security Office (ISO) will migrate from Duo Traditional Prompt to Duo Universal Prompt. The upgrade is part of ongoing efforts to improve the IT security, user experience, and authentication options for University of Utah systems and applications.


2024/03/12, 8:30 p.m.

2024/03/12, 10:30 p.m.

Central Authentication Service version upgrade


2024/02/13, 10:00 p.m.

2024/02/14, 1:00 a.m. 

Load balancing infrastructure upgrade


2024/01/16, 5:30 p.m.

2024/01/16, 6:30 p.m.

Centralize Central Authentication Service logs into ELK stack


2023/12/20, 7:30 p.m.

2023/12/20, 11:59 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/12/19, 8:00 p.m.

2023/12/19, 10:30 p.m.

Group Manager maintenance

Group management tool
Last Updated: 4/4/24